WASH HOUNDS CAR WASH

Unlimited Wash Club — Terms & Conditions and Privacy Policy

Effective September 2026

Billing

  • Your card is charged automatically every month, starting on the day you sign up.
  • If your card is declined, we may pause or cancel your plan.
  • Keep your card info up to date so you don't miss a wash.
  • Membership pricing can't be combined with other offers, discounts, or promotions.

One Vehicle, Personal Use Only

  • Your plan covers one specific vehicle — it's not transferable to another car or another person.
  • Personal vehicles only. Taxis, limos, rideshare, rental fleets, and other commercial vehicles aren't eligible.
  • Got a new car? Let us know before you use it so we can update your plan — otherwise it may not be recognized at the gate.

How We Identify Your Vehicle (License Plate Recognition)

We use License Plate Recognition (LPR) technology, and sometimes RFID tags, to recognize your vehicle and let you through automatically. By joining, you're okay with us collecting your license plate number and a photo of your vehicle for this. We only use it to run your membership, handle billing, and stop people from sharing plans that aren't theirs. We don't sell this information, and we only share it with the vendors who run our systems for us, or if the law requires it.

Cancelling

  • Cancel any time — just give us at least 2 days' notice before your next billing date.
  • Cancel in person, by phone, or online.
  • If you cancel with less notice, your next charge may still go through, and cancellation takes effect the following cycle.
  • We don't do partial refunds for unused time.
  • Cancellation requests must come from the account holder — we can't accept them from anyone else.

If Prices Change

  • We'll give you at least 30 days' notice, posted at the wash or sent by email, before any price change takes effect.

When We're Closed

  • Weather, holidays, and equipment maintenance can close us temporarily. No refunds for those days, but thanks for your patience.

Keeping Things Fair

  • We can suspend or cancel a plan, without refund, for misuse, sharing your plan, tampering with an RFID tag, fraud, or anything else that goes against these terms.

Privacy Policy

This section is our complete privacy policy — it covers your membership and everything else we collect about you as a Wash Hounds customer.

What we collect: your name, address, email, phone number, payment info, and — as described above — your license plate number and a photo of your vehicle from our License Plate Recognition (LPR) system.

How we use it: to run your membership, process billing, verify your car's identity, prevent misuse or plan-sharing, and provide customer service.

Sharing: we don't sell your information. We only share it with the vendors who operate our billing, point-of-sale, and LPR systems on our behalf, or if the law requires it.

How long we keep it: we keep your information for as long as you're a member, and for a reasonable period afterward for billing, tax, and record-keeping purposes.

Security: we maintain reasonable physical, electronic, and administrative safeguards to protect the information we collect.

Your access: you can ask us to access or correct your personal information at any time by contacting us.

Children: we don't knowingly collect information from anyone under 13. Membership is intended for adults.

Contact Us

Questions about these terms, your membership, or your personal information:
Wash Hounds Car Wash
Phone: (908) 687-7600
Email: info@washhounds.com